Contact Us

Welcome to our Contact Us page! We're delighted to connect with you! offer a unique online orchid experience, specializing in mail-order services exclusively within the USA and its territories. Located in the USA, we utilize USPS services to ensure domestic shipping. 

We do not offer international shipping outside of the USA. We do not offer wholesale prices or bulk sales discounts. To learn more about our amazing promotions and offer please visit: New Members Rewards Page.

Please read carefully the options below prior to send us a message:

1. 'Notify Me' Feature: If you don't find the orchid you're looking for, listed or in stock on our website, it means it's currently unavailable, and we do not have it in our inventory with no availability date. However, if the orchid is listed but out of stock, you can use our 'Notify Me' feature on the product listing, by providing your email, we'll notify you as soon as the orchid is back in stock.

2. Sales or Promotional Messages: We would appreciate it if you could avoid sending us any promotional or sales-related emails, as we are unable to address such inquiries at the moment. 

3. Frequently Asked Questions: We encourage you to review our FAQ by clicking: HERE. There, you'll find valuable information and responses to the most common questions.

4. Product or Service Reviews: We value our customers' feedback and strive to provide the best possible service. 

If you have recently made a purchase from us, you can expect to receive an email within 7 days kindly requesting your feedback. If you had a positive experience, we would love to hear from you. As a token of our appreciation, we'll send you a 10% discount code for your next purchase via email!
If you have any concerns or issues with your recent purchase, we kindly request that you reach out to us before leaving a negative review, send us your message using form below, as we would like the opportunity to address any concerns and make things right. Refer to our Term of Service for our Product and Store Review Policy.

If you have any specific questions or inquiries, please fill out the form with your name, email, and message. We'll get back to you within 48 hours.

 We appreciate your time and patience. Thank you for reaching out to us!

Formulario de contacto