If your 10-day weather forecast predicts temperatures exceeding 90°F, please add a Cold Pack to your order to help protect your orchid during transit.
If a Cold Pack is not included, we cannot be held responsible for heat-related damage, and no refunds will be issued for any plants affected by extreme temperatures.
1) Orders placed from Monday to Friday will be shipped the following Monday.
2) Orders placed on Saturday or Sunday will be shipped the Monday after next.
3) We exclusively ship on Mondays!
Shipping Profiles:
We have established three distinct shipping profiles on our website, tailored to meet the specific shipping requirements and care needs of each orchid, as outlined below:
1) Regular Size Orchids 🌸: USPS Priority Mail Shipping, or FREE SHIPPING** if applicable, for most orchid varieties.
2) Oversized/Overweight Orchids 📦: For XL orchids that are approximately 24" to 32" tall or for heavier items, a surcharge shipping fee applies, which is a portion of the total shipping cost. In this case, we will cover part of the shipping costs beyond this surcharge.
3) Hoya Plants 🌿: USPS Express Mail Shipping (1 to 3 days) is required for these delicate plants to ensure their safe arrival.
Your order may be divided into up to three separate shipments during the checkout process, depending on the orchids chosen and their respective shipping requirements.
If we can consolidate your orchids into one shipment, we’ll be happy to do that and refund the difference in shipping costs, if possible, to help you save!
**We provide FREE SHIPPING on all orders over $149! Please note that some restrictions apply to select orchids, including oversized or overweight varieties and time-sensitive plants like Hoyas, a shipping surcharge fee will be applied to these items at checkout.
Latest News: Shipping will be paused on October 14, 2024, in observance of Columbus Day.
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